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If you need to log an emergency repair to a council property, please call 0800 011 3241.

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Consultation on proposals for non-recyclable waste collections  

We have launched a consultation focusing on proposals for non-recyclable waste collections, to help support the council's Waste Strategy and climate change ambitions.  

Around 44% of household waste in the borough is currently recycled, but the council is calling on residents to help increase this to at least 55% by 2025. The proposed modernisation would help to significantly decrease the amount we send to landfill and significantly increase the amount we send for recycling.  

Please complete our short consultation here: Waste consultation

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Are you ok? Find support with the cost of living

If you are struggling with money, energy debt or the cost of essential services, you are not alone. It's important to know that support is available. We are here to help.  

Visit our dedicated support hub: Are you ok? Support with the cost of living

Web banner highlighting the introduction of photo identification at elections in 2023

You now need photo ID to vote at a polling station

The UK Government has introduced a requirement for voters to show photo ID when voting at a polling station at some elections. This new requirement will apply for the first time in England at the local elections on Thursday 4 May 2023.

For more information on which forms of photo ID will be accepted, visit or call their helpline on 0800 328 0280.

Tenant and Leaseholders Housing Repairs Review questionnaire

The Housing Repairs service is critical to our tenants and leaseholders. We are committed and driven to improve the service, in partnership with Morgan Sindall, and are seeking the views of tenants and leaseholders on the housing repairs service.

The survey results will help inform the improvements we are seeking to make.

Please take a few moments to share your thoughts by completing the survey:

In the news: Basildon Borough residents need photo ID to vote at elections in May

Voter ID 2023 - 001

For the first time, residents in Basildon Borough will need to show photographic ID to vote at this year's local elections. Residents are being urged to make sure they are ready to vote in May by checking they have an accepted form of ID.

Council Tax and Housing Benefits e-Services

E services check change apply

Manage your Council Tax and Benefits account 24/7 from your secure online account.

Check your details and balance, report a change in circumstances, apply for a reduction or refund, and more. 

Log in or sign up to access e-services

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