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If you need to log an emergency repair to a council property, please call 0800 011 3241.

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Garden waste subscription service now live

Sign up now! The new weekly garden waste subscription service is now live.

The new service will be discounted for the first year, at £25 for one garden bin collection subscription and £15 per additional bin (37 collections).

The new garden waste subscription service will begin on Monday 5 June. From this date, if you have not subscribed to the service, you will no longer receive a garden waste collection.

If you have already subscribed to the service, you do not need to take any further action. However, you may continue to receive promotional material about this service.

For full details, and to sign up, visit our website -

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Are you ok? Find support with the cost of living

If you are struggling with money, energy debt or the cost of essential services, you are not alone. It's important to know that support is available. We are here to help.  

Visit our dedicated support hub: Are you ok? Support with the cost of living

In the news: Basildon Borough Bus coming soon to support local communities

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The Borough Bus will begin touring from Tuesday 4 April to provide drop-in council services and additional support in local communities. The bus will be available every two weeks, at a range of venues across the borough.

Council Tax and Housing Benefits e-Services

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Manage your Council Tax and Benefits account 24/7 from your secure online account.

Check your details and balance, report a change in circumstances, apply for a reduction or refund, and more. 

Log in or sign up to access e-services

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