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If you need to log an emergency repair to a council property, please call 0800 011 3241

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page: www.basildon.gov.uk/accessibility

Council tax and benefits

Are you using e-Services yet? 

Join the thousands of residents using e-Services to manage their Council Tax and Housing Benefit accounts. Sign in with your phone or computer to check your balances, apply for discounts and change your details. Sign in or Register for e-Services here

Household Support Fund

The new Household Support Fund was announced on 30 September, please note this is not administered or managed by Basildon Council. Please visit Essex County Council for more details - More information on Household Support

Energy Bills Rebate

Find out more about the Government's Energy Bills Rebate.

Sign into e-Services

Access your Council Tax or Housing Benefit account, check your balance, apply for a bill reduction, report changes in your circumstances and more.

Universal Credit

Find out more about Universal Credit including what it is, how it works and how to apply for Universal Credit.

Community Engagement Team

If you're struggling with managing your finances, finding a new job or making sense of benefits applications forms - speak to the community engagement team for personalised help.