Council tax and benefits
Are you using e-Services yet?
Join the thousands of residents using e-Services to manage their Council Tax and Housing Benefit accounts. Sign in with your phone or computer to check your balances, apply for discounts and change your details. Sign in or Register for e-Services here
Household Support Fund
The new Household Support Fund was announced on 30 September, please note this is not administered or managed by Basildon Council. Please visit Essex County Council for more details - More information on Household Support
Energy Bills Rebate
Customers who do not pay their council tax by Direct Debit will need to complete a form to receive their payment.
Pay your Council Tax
Pay your council tax online or find out more about easier ways to pay including direct debits and recurring payments.
Recovery and Penalties
Information on what happens when you do not pay council tax or update your circumstances when claiming a council tax discount.
Sign into e-Services
Access your Council Tax or Housing Benefit account, check your balance, apply for a bill reduction, report changes in your circumstances and more.
Report a Change
Tell us if your circumstances have changed including address, any self-employment earnings that can affect your Council Tax or Housing Benefits.
Apply for Council Tax Discounts
Find out more and apply for council tax discounts/exemptions via e-Services.
Universal Credit
Find out more about Universal Credit including what it is, how it works and how to apply for Universal Credit.
Community Engagement Team
If you're struggling with managing your finances, finding a new job or making sense of benefits applications forms - speak to the community engagement team for personalised help.
Housing Benefit and Council Tax Reduction
Further information on what help is available from either Housing Benefits and Council Tax Reduction and how to apply.
General Information
Further information on council tax bands and charges plus a guide to what's on your annual council tax bill.
Fraud and Appeals
Confidentially report benefits fraud or appeal a benefits claim decision.