Toggle search
Toggle menu

Residents

Save time, Do it Online 

If you're applying, reporting or making a payment, most of our services are available online. Save time and complete your request online now instead of calling.

Some local services including Schools, Social Care and Transport and Roads are provided by Essex County Council or other authorities. For information and requests relating to those services, you'll be directed to the appropriate provider.
 

Warm Home Guarantee

Animal control and licensing

Building Control

Council tax and benefits

  1. Moving House
  2. Pay your Council Tax
  3. Report a Change

Customer Resolution Centre

  1. Complaints and compliments
  2. Contact Details
  3. How to pay Basildon Council
  4. Improving Our Services

Environmental Health

  1. Report Noise Pollution
  2. Environmental Information Request
  3. Report Food Safety Problem

Health and social care

Basildon Borough Council does not provide health and social care services but there a lot of organisations who can help in different situations.

Housing, rent and homelessness

  1. Apply for Social Housing in the Basildon Borough
  2. Pay your Rent (Council Tenants)
  3. I am a landlord
  4. I am a Council Tenant

Payments

  1. Pay Online
  2. Set up a Direct Debit (Council Tax / Business Rates)
  3. Set up a Direct Debit (Rent)

Planning

  1. e-Planning - Search and comment on applications
  2. Planning Appeals
  3. Submit a Planning Application Online
  4. Do I Need Planning Permission?