Toggle search
Toggle menu

Residents

Save time, Do it Online 

If you're applying, reporting or making a payment, most of our services are available online. Save time and complete your request online now instead of calling.

Some local services including Schools, Social Care and Transport and Roads are provided by Essex County Council or other authorities. For information and requests relating to those services, you'll be directed to the appropriate provider.
 

Animal control and licensing

Council tax and benefits

  1. Moving House
  2. Pay your Council Tax
  3. Report a Change

Customer Resolution Centre

  1. Complaints and compliments
  2. Contact Details
  3. How to pay Basildon Council
  4. Improving Our Services

Environmental Health

  1. Report Noise Pollution
  2. Environmental Information Request
  3. Report Food Safety Problem

Housing, rent and homelessness

  1. Apply for Social Housing in the Basildon Borough
  2. Pay your Rent (Council Tenants)
  3. I am a landlord
  4. I am a Council Tenant

Planning

  1. e-Planning - Search and comment on applications
  2. Planning Appeals
  3. Submit a Planning Application Online
  4. Do I Need Planning Permission?

Street scene services

  1. Report Dumped Rubbish or fly tipping
  2. Report Stray Animals or Roadkill
  3. Report Domestic Waste Spillage

Waste and recycling

  1. Check your collection day
  2. The Crunch Mobile Collection Service
  3. Report a Missed Collection

Warm Home Guarantee

Safeguarding people from abuse