Toggle search
Toggle menu


If you need to log an emergency repair to a council property, please call 0800 011 3241

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page: www.basildon.gov.uk/accessibility

How to pay Basildon Council

Making a payment to Basildon Council is becoming easier. A growing number of services offer secure online payment or setting up a direct debit.

Setting up a Direct Debit

First, setting up a Direct Debit is the easiest way to pay your invoices. Basildon Council automatically take payment on a pre-agreed date - so you know you are paying your bills on time.

Online: Set up a Direct Debit to pay your council tax and/or NNDR Business Rates

Online: Set up a Direct Debit to pay your council invoice

To set up a Direct Debit to pay for home ownership or council housing and/or garage rent, please complete and return a Direct Debit application to us by post:

Download form: Set up a direct debit for Housing or Garage rent (PDF) [43KB] (opens new window)

Download form: Set up a direct debit for Home Ownership (PDF) [39KB] (opens new window)

Paying Securely Online

Making an online payment is available any time of day, on any device.

Visit our online payments page and select the service you are making a payment to, including:

Business Rates

Car Parking Fines

Council Tax

Housing / Garage Rents

For security, Basildon council do not save credit or debit card details. There is no surcharge for card transactions.

Paying at the Basildon Centre

You can make payments to us by cash at the Basildon Centre.

Automated pay points are available in reception at the Basildon Centre. Our self-service machines accept payments for all council services with cash payments or credit / debit cards.

Save time, Do it Online

Now, when you need to make a payment to Basildon council, you do not need to make time to visit the Basildon Centre. By setting up a direct debit, the council automatically takes payment on a pre-agreed date.

Then, you know your bills are being paid on time - leaving you more time to yourself.

Complete an online form now to set up a direct debit to pay your council tax and/or NNDR Business Rates.

Paying  by cash at the bank

You can make cash payments to Basildon Council at your bank.

Council housing or garage rent payments made by cash at the bank

When making a cash payment of council housing or garage rent to Basildon Council at your bank, please make payment to the following account number:

  • Sort code: 30 80 12
  • Account number: 1831 7468  - (this account number is for rent payments only).

All other payments to Basildon Council made by cash at the bank (except rent)

When making a cash payment to Basildon Council at your bank for anything other than rent, please make payment to the following account number:

  • Sort Code: 30-80-12
  • Account Number: 1831 7060

IMPORTANT: When making a payment to Basildon Council at your bank, please be sure to include the correct payment reference number on your bank payment slip. Depending on what your are paying for this will be one of the following:

  • a Basildon Council invoice number
  • a Council Tax account reference number
  • a Council housing or garage rent reference number.

Paying over the Phone

Call our 24 hour telephone payment line 0330 0884 754.

Available for whenever you need to pay:

  • Business Rates
  • Car Parking Fines
  • Council Tax
  • Housing / Garage Rents

Call charges may apply.

Using an Allpay Card

Allpay cards are no longer being issued. However, existing cardholders can continue to make payments to Basildon council using their card.

 Order a replacement card by logging into your online Housing Rent account.

 Finally, for further information visit allpay.net.