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Properties on a Friday week 1 Waste and Recycling collection incorrectly showing a non-recycling collection due today 19th April 2025.

We are aware of an error impacting Friday week 1 waste collections, which meant some properties showed a non-recycling waste collection due today, 19th April, on Where I Live and the Our Street App, ahead of weekly collections starting from 28th April. This collection was showing in error and the issue which caused this has now been resolved. As per the bi-weekly week 1 waste collection still active, your next collection was due Saturday 26th April, and weekly thereafter. Please therefore take your black wheelie bin back in and represent this on your next collection date. Please accept our apologies for any inconvenience that this error may have caused.

Whistleblowing

Give misconduct the red card - Confidential reporting policy and procedure


Basildon Council is committed to maintaining the highest possible standards of openness and accountability.

In line with that commitment, Basildon Council expects employees and the contractors that it deals with, to come forward and voice any serious concerns they have about any aspect of the Council's work. It also asks that members of the public who when dealing with the Council have any concerns in relation to employee misconduct, suspect breach of any of the Council's codes/regulations/standards, unprofessional conduct or fraud and corruption within the Council that they report this concern.

Report your suspicions

Concerns can also be sent to the following confidential e-mail address: whistleblowing@basildon.gov.uk.