Toggle menu


If you need to log an emergency repair to a council property, please call 0800 011 3241

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page: www.basildon.gov.uk/accessibility

Moving House

If you're moving into or out of the borough, you'll need to update your council tax details. When you register, make things easier by joining e-Services to manage your Council Tax and Housing Benefit account(s).

What is e-Services?

e-Services is an online account, available anytime on your phone or desktop. All your Council Tax, Housing Benefits and/or Business Rates details will be available in one secure place. 

  • Find your account details for Council Tax, Housing Benefit and/or Business Rates
  • Check your remaining balances
  • Update your personal details
  • Report a change in your circumstances 
  • Apply for a bill reduction or refund
  • Upload documents effortlessly for any applications 
  • Activate paperless billing

Moving into the borough

As you're new to the borough, you'll need to set your council tax account up then you'll be able to register for e-Services. Click the link below to get started.

Start registering for council tax

Moving within the borough

If you're changing address within the borough, you can do this via e-Services.

Log in or sign up for e-Services

Moving out of the borough

If you're moving within the borough, you can update your billing details on e-Services then manage your account online in the future. 

However, if you're leaving and have no need for e-Services, or if you're a landlord and have tenants moving out, you can notify us using the form below.

Moving out of the Borough