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If you need to log an emergency repair to a council property, please call 0800 011 3241

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Council Tax and Housing Benefits e-Services

Log into e-Services for a number of functions - check your bill or balance, change your details or apply for a bill reduction.

 

Sign-up / Log in to Council Tax and Benefits e-Services
Blue e-Services logo
E-services graphic - Customer Services - Basildon Borough Council

Applying for someone else? 

If you're not the account holder, and you're applying on behalf of someone else, please don't log into e-Services. See here - Applying for Someone Else

Just moved in? 

If you've just moved into the Basildon borough, you'll need to register for Council Tax. Do both at the same time - register for Council Tax plus sign up to e-Services to make managing your account(s) easier going forward. See here - Moving into the Borough

 

All your account details are secure, only you have access to change/view your details. Register today in a few clicks to;

  • Easily find your account details for Council Tax, Housing Benefit and/or Business Rates
  • Check your remaining balances
  • Report a change in your circumstances
  • Apply for a bill reduction or refund
  • Upload documents effortlessly for any applications
  • Activate paperless billing

Moving as many customers as possible to paperless billing supports our borough's ambitious plans to reduce our carbon footprint -

As well as helping the environment, paperless billing means your important Council Tax, Housing Benefit or Business Rates information is all available in e-Services to view.

If you need a copy of a document for an application, you can download a digital copy, which most organisations will prefer. If you do need a one-off print copy, we'll be happy to send you one - so you don't need to worry about not having a printer at home.

If you've not already signed up for Paperless Billing;

  1. Log in or sign up to e-Services
  2. Click 'Switch to Paperless'

If you don't see the 'Switch to Paperless' message, you have already switched.

However, if you wish to continue receiving paper bills (or in addition to electronic) please login to e-Services and visit the Tell Us quick link

If you can't remember your details or your temporary password has expired, don't worry. Simply click the link below to register again using your Council Tax, Housing Benefit of Business Rates account number. 

Register again and your new login details will be sent to you - Register for e-Services

If you can't login after re-registering, email eservices@basildon.gov.uk and we will help you.