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Council Tax and Housing Benefits e-Services

Save time managing your payments and benefits by logging into e-Services from your mobile or desktop device, whenever you need to.

Not using e-Services yet? Join today

Register today in a few clicks. All your account details are secure, only you have access to change/view your details. e-Services is vailable for Council Tax, Housing Benefit and/or Business Rates accounts, to help manage your accounts, quickly and easily.

Then, use your account for a range of things, including;Blue e-Services logo E-services graphic - Customer Services - Basildon Borough Council

  • Find your account details for Council Tax, Housing Benefit and/or Business Rates
  • Checking your remaining balances
  • Report a change in your circumstances 
  • Apply for a bill reduction or refund
  • Upload documents effortlessly for any applications 
  • Activate paperless billing

Sign up or log in

More updates and features are coming!

Look forward to further e-Services additions and improvements that will make it even easier to check and manage your account and to communicate with us.


Applying for someone else?

If you're applying for a discount, refund or exemption for someone else, you can do this online. This means the request is handled manually, so you won't be automatically updated as it progresses. See here - Applying for Someone Else

Just moved in? 

If you've just moved into the Basildon borough, you'll need to register for Council Tax. Do both at the same time - register for Council Tax plus sign up to e-Services to make managing your account(s) easier going forward. See here - Moving into the Borough

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