Drainage - blocked drains and surface water

Problems with blocked drains or the presence of surface water

References to drainage relates to the pipework that connects properties to a system designed to dispose of or treat the waste correctly and where these systems are not allowing the waste to flow freely (blockages). This does not include maintenance of ditches or flooding.

The Council's involvement is specifically aimed at foul water drainage (toilets) issues where inadequate drainage may cause a public health risk for example a foul water drain in a neighbours property is overflowing and it is not the responsibility of Anglian Water to resolve.

Drainage - blocked foul (toilet & sinks) or surface water (rain water) drains.

Houses - For non-Council tenants please contact Anglian Water Anglian Water - Love Every Drop or call 03457 145145 in the first instance. For Council Tenants, please contact Morgan Sindall (Repairs) here Council housing repairs and maintenance - Basildon

Flats - For non-Council tenants please contact your managing agent. For Council tenants, please contact Morgan Sindall (Repairs) here Council housing repairs and maintenance - Basildon

Commercial - including supermarkets and open land -  Please contact Anglian Water Anglian Water - Love Every Drop or call 03457 145145 in the first instance.

Drainage - blocked drains being reported by a customer visiting a shop or similar.

Please tell us more about the issue here Contact the Customer Resolution Centre