Unsure where to turn, need support and advice? Don't bury your head in the sand - speak to our welfare and engagement teams for personalised help and support.
With expert knowledge of Basildon Council's Council Tax, Benefits and Housing services - our welfare and engagement teams can help with a range of issues. We are ready to help over the phone or arrange a face-to-face appointment at the Basildon Centre.
What can we support with?
Because the team know the services inside out, there's a wide range of issues they can help with. Including, but not limited to;
Council tax enquiries (arrears, disregards & exemptions)
Council tax reduction/support applications
Housing benefit and universal credit enquiries and applications
DHP and EHP enquiries and applications
Housing and homelessness enquiries and applications
Finding out what you are entitled too
Signposting to other agencies for mental health, help with finding work and debt and money advice
How to get help
For a confidential and friendly chat, please complete one of the forms below.
We are available at the Basildon Centre five days a week, Monday to Friday, 9am to 4pm, subject to availability.
Around the borough
Services and support are also available at convenient locations around Basildon Borough. Most days a member of the welfare and engagement teams will be on site in local communities to provide advice and support to those who may not be able to visit a council site easily. The calendar below shows where and when we are visiting each location.
We can offer support with council services and will often be joined by other organisations offering support.
