Morgan Sindall Property Services (MSPS) carry out repairs and maintenance services to Council owned properties. They also undertake gas safety checks, servicing, repairs and renewals to all domestic gas heating and hot water systems.

COVID-19  - Non-emergency council housing repairs and maintenance have now  restarted
We ask that tenants awaiting non-emergency council housing repairs or maintenance please bear with us as we  have a backlog of repairs to attend to that have built up during lockdown period.

All staff, operatives and sub-contractors of our housing repairs contractors, Morgan Sindall are working to strict safety guidance, wearing masks and gloves and keeping to social distancing guidelines. For further information see: Morgan Sindall - How we're supporting customers and colleagues through COVID-19

Repair Works

Request Routine Repairs Online (recommended)

Repair TypeDefinition

Repairs for defects which may cause some inconvenience but do not pose any health, safety or security risks and it is not essential to carry out an immediate repair.

Examples of non-emergency repairs:

Leaking gutter

Dripping Tap

Blocked gully drain

Ease and adjust internal doors

Ease and adjust external windows

Button image - request non-emergency repairs with our step by step online procedure which uses easy-to-understand pictures and diagrams

Requesting Repair Works

A step by step online procedure uses easy-to-understand pictures to help you identify problem areas and quickly enable our repair staff and their contractors to pinpoint the trouble.

All you have to do is follow the diagrams and send us your address along with your preferred appointment date and time and we will do the rest.

Request Non-emergency Repair Works - Online

Request Non-emergency Repair Works - Text Only

You can also request repair works by phone on 01268 533333 (between 8am - 5:00pm)

Emergency Repair Works

Repair TypeDefinition

Repairs to remedy any defect which puts anyone's health, safety or security at immediate risk or which affects the structure of a building.

Examples of emergency repairs:

Burst pipes

Total loss of electricity supply

Overflowing sewage

Locked out

Request Emergency Repair Works - 01268 533333 (between 8am - 5:00pm)

Request an Out of Hours Emergency Repair - 01268 533333

Our Service Providers

offsite link to Morgan Sindall
Morgan Sindall - Delivering responsive repair services to occupied properties


Image - Logo of Vinci Facilities

Vinci Facilities- Delivering repairs to our empty properties