COVID-19 - Non-emergency council housing repairs and maintenance have now restarted
We ask that tenants awaiting non-emergency council housing repairs or maintenance please bear with us as we have a backlog of repairs to attend to that have built up during lockdown period.
All staff, operatives and sub-contractors of our housing repairs contractors, Morgan Sindall are working to strict safety guidance, wearing masks and gloves and keeping to social distancing guidelines. For further information see: Morgan Sindall - How we're supporting customers and colleagues through COVID-19
Request Routine Repairs Online (recommended)
Repairs for defects which may cause some inconvenience but do not pose any health, safety or security risks and it is not essential to carry out an immediate repair.
Examples of non-emergency repairs:
Blocked gully drain
Ease and adjust internal doors
Ease and adjust external windows
Requesting Repair Works
A step by step online procedure uses easy-to-understand pictures to help you identify problem areas and quickly enable our repair staff and their contractors to pinpoint the trouble.
All you have to do is follow the diagrams and send us your address along with your preferred appointment date and time and we will do the rest.
You can also request repair works by phone on 01268 533333 (between 8am - 5:00pm)
Repairs to remedy any defect which puts anyone's health, safety or security at immediate risk or which affects the structure of a building.
Examples of emergency repairs:
Total loss of electricity supply
Request Emergency Repair Works - 01268 533333 (between 8am - 5:00pm)
Request an Out of Hours Emergency Repair - 01268 533333
Morgan Sindall - Delivering responsive repair services to occupied properties
Vinci Facilities- Delivering repairs to our empty properties