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Council Housing Repairs

Request an emergency or routine repair

Morgan Sindall Property Services (MSPS) carry out repairs and maintenance services to Council owned properties. They also undertake gas safety checks, servicing, repairs and renewals to all domestic gas heating and hot water systems.


Repair Works

Request Routine Repairs Online (recommended)

Repair TypeDefinition
Routine

Repairs for defects which may cause some inconvenience but do not pose any health, safety or security risks and it is not essential to carry out an immediate repair.

Examples of non-emergency repairs:

  • Leaking gutter
  • Dripping Tap
  • Blocked gully drain
  • Ease and adjust internal doors
  • Ease and adjust external windows

Housecall graphic

Requesting Repair Works

A step by step online procedure uses easy-to-understand pictures to help you identify problem areas and quickly enable our repair staff and their contractors to pinpoint the trouble.

All you have to do is follow the diagrams and send us your address along with your preferred appointment date and time and we will do the rest.

Request Non-emergency Repair Works - Online

Request Non-emergency Repair Works - Text Only

You can also request repair works by phone on 01268 533333 (between 8am - 5:00pm)


Emergency Repair Works

Repair TypeDefinition
Emergency

Repairs to remedy any defect which puts anyone's health, safety or security at immediate risk or which affects the structure of a building.

Examples of emergency repairs:

  • Burst pipes
  • Total loss of electricity supply
  • Overflowing sewage
  • Locked out

Request Emergency Repair Works - 01268 533333 (between 8am - 5:00pm)

Request an Out of Hours Emergency Repair - 01268 533333


Our Service Providers

Morgan Sindall Logo This link opens in a new browser window

Morgan Sindall - Delivering responsive repair services to occupied properties

Logo - Vinci Facilities This link opens in a new browser windowVinci Facilities - Delivering repairs to our empty properties
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