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Reviews

Basildon Council conducts regular reviews to ensure customers are receiving their correct entitlement to Housing Benefit, Council Tax Support and Council Tax Reduction.


If our records show that you are receiving Housing Benefit, Council Tax Support or Council Tax Reduction from Basildon Council, you may be asked to complete a review in order to ensure that the information we hold regarding your entitlement is accurate and up to date.

If you receive a text message, letter or email asking you to complete an online Council Tax Reduction Review

You can complete the Council Tax Reduction Review process now by completing the review form online here: Online Council Tax Reduction Review form

If you receive a text message, letter or email asking you to complete a Housing Benefits Review

You may be required to complete a Benefit Review in one of the following ways:

  • Online Benefit Review - You will be sent a letter or an SMS text with instructions on how to complete the Benefit Review online
     
  • Benefit Officer phone call - A Benefits Officer will phone you to carry out the Benefit Review
     
  • Benefit Officer home visit - A Benefits Officer will visit you at home to carry out the Benefit Review.

 

 

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