Street Scene Service Standards

Requested Service/Reported IssueExpected Wait Time
AdminUp to 10 working days
Special collectionsOn booked collection day
Abandoned vehiclesUp to 5 working days
Broken street furnitureUp to 10 working days
Domestic & commercial waste spillageUp to 3 working days
EnforcementUp to 5 working days for inspection
Missed collectionUp to 3 working days
Replacement recycling containerUp to 2 weeks (on usual collection day)
Street CleaningUp to 5 working days
VandalismWithin 24 hours
Needles & ParaphernaliaWithin 24 hours
GlassWithin 24 hours