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Service update: Monday 20th September 2021. All recycling collections, including pink sack and glass collections are back on this week starting with Wickford on Monday 20 September.

Thank you for your patience and understanding whilst services have been disrupted. Please remember to put out your sacks on your usual collection day and note that the Barleylands Recycling Centre has returned to its normal opening times.

Customer services

COVID-19 - Our town centre offices at The Basildon Centre

Our town centre offices at The Basildon Centre in St. Martins Square, Basildon are now open from 9am-5pm for pre-booked appointments only.  Please call 01268 533 333 to book an appointment.

The Essex Library branch in The Basildon Centre has now reopened.

Residents and customers are advised to access council services and information from this website in the usual way.

NHS Test and Trace in use

Visitors to the Basildon Centre who are not pre-booked will be asked to provide their details in order to comply with the Essex wide approach to NHS Test and Trace. For further information on NHS Test and Trace see:

NHS Test and Trace
Privacy Notice - NHS Test and Trace at Basildon Council

CORONAVIRUS (COVID-19) enquiries
Email: for resident enquiries: coronavirusresidents@basildon.gov.uk (recommended for an early response)
Email: for business enquiries: coronavirusbusiness@basildon.gov.uk (recommended for an early response)
Phone: 01268 533333 (select option 1)

How to pay Basildon Council

Making a payment to Basildon Council is becoming easier. A growing number of services offer secure online payment or setting up a direct debit.

Providing evidence to Basildon Council

Free to download document scanning apps can help you send us copies of any documents we ask for, direct from your mobile device.

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