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4. Problem solving

Problem Solving




The fourth leg of your essential digital skills journey will enable you to carry out the following with regards to 'Problem solving', as per the Government's Digital Skill Framework:

  • use the Internet to find information that helps you solve problems
  • use the Internet to find sources of help for a range of activities
  • use chat facilities (where available) on websites to help solve problems
  • use online tutorials, FAQs and advice forums to solve problems and improve your skills in using devices, software and applications

Move to the next module: Module 5 - Being Safe and legal Online.

Return to Basecamp: Essential Digital Skills - Training Material.

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