The Bulky Waste bookable service
The bulky waste collection service offers residents of Basildon Borough a low cost way to book for the removal of large and bulky household items.
- £30 for the collection of 1-5 items
- £50 for the collection of 6-10 items
The charges stated apply from 1 April 2024 to 31 March 2025.
Have you considered reuse schemes?
If you are looking to dispose of furniture such as a sofa, can it be reused by someone else? If it is in good condition (not damaged in any way, torn or badly stained) and with the fire retardancy label still attached (see below), please consider offering them to The Lighthouse Furniture Project ltd for reuse. They may even collect it from you for free!
Items we will not collect
- anything not specified in your booking
- anything that is not visible or where you said it would be
- anything presented incorrectly
- anything that is too heavy for two people to lift (for example, cast iron baths, pianos)
- Fixtures and fittings
- Bathroom suites
- Central heating systems.
- Fitted kitchens
- Internal and external doors
- Paint
- car batteries
- mirrors, glass, and double-glazing units
- tiles
- tree stumps or trunks
- wooden fence panels
- gas cylinders
- oil
- tyres
- hazardous waste (asbestos or corrosive, flammable, explosive or toxic substances)
- commercial waste
- clinical waste
- construction/builders waste (e.g. broken tiles, plasterboard, rubble, earth, and soil)
- garden waste
- any items that are waterlogged such as sofas or mattresses (items for collection must be covered if put out for collection in wet conditions)
Book a bulky waste collection
If you wish to add, remove or change items booked for collection, or change the date the collection is booked for, please call our customer service centre;
- Phone: 01268 533 333
You will need your booking reference number when contacting us.
- Changes must be made at-least 2 working days prior to the booked date of collection.
- Changes requested where less than 2 working days remain to the booked collection will be declined and no refund will be given.
If you wish to cancel your collection, please call our customer service centre;
- Phone: 01268 533 333
You will need your booking reference number when contacting us.
- Cancellations must be made at-least 2 working days prior to the booked date of collection.
- Cancellations requested where less than 2 working days remain to the booked collection date will be declined and no refund will be given.
Booked items for collection should be placed at your normal refuse collection point by 07:30am on the morning of the arranged collection date.
Items left at a location other than your normal refuse collection point (i.e. back garden or garage), or not are not available for collection from 7.30am on the day of the booked collection, will not be collected and no refund will be given.
Items must not be placed outside the boundary of your property (i.e. obstructing the pavement), placed prior to the morning of the booked collection or be left out without a collection booking. This will be considered as fly tipped, which is an offence under the Environmental Protection Act 1990 and could result in you being issued with a £200 penalty fine.