Benefits - Supporting Documents Accepted by Basildon Council
In order for your Housing Benefit and/or Local Council Tax Support claims to be processed we require proof to support your application.
Requirements for Supporting Documents:
Preferred file formats for attachments uploaded onto our website to support claims and applications are as follows:
- PDF Files (Portable Document Format (.pdf))
- DOC Files(Word Processing Document) (.doc, .docx)
- JPEG Files (Joint Photographic Experts Group (.jpg,.jpeg,.jpe,.jif,.jfif,.jfi))
Using the preferred file type ensures we can access your attachments. If we are not able to open the file it will lead to unnecessary delays in processing your request. Please also ensure the attachments are readable and in an upright position. Following this guidance will ensure we are able to process your claim or application more effectively.
Thank you for your cooperation.
Proof Required | Documents Accepted |
|---|---|
2 Forms of Proof of Identity | Passport, birth certificate, marriage certificate, driving licence, medical card, utility bill showing current address or a UK residence permit |
Proof of National Insurance Number | P45, P60, payslip, benefit entitlement letter or a National Insurance card |
Proof of Rent | Tenancy agreement or letter from your landlord confirming your current rent |
Proof of Income | 5 weekly or 2 monthly pay slips |
Self Employed Earnings | If you are self employed please complete a Self Employed Earnings Form |
Child Benefit | Entitlement letter from HM Revenue and Customs or bank statement to show the amount of child benefit being paid |
Working/Child Tax Credit | Entitlement letter from HM Revenue and Customs |
Childcare Charges | Proof of childcare provider's OFSTED number and proof of childcare charges |
Work/Private Pension | Payslip or latest award letter showing amount of pension received |
Bank/Building Society Accounts | Last two months bank statements or updated building society passbook for all accounts that you hold |
ISA's/ Bonds | Statement or certificate is required to show the value |
Shares/National Savings Certificates | Evidence of the amount of shares held or book of national savings certificates |
SECURITY NOTICE - How to safely answer SMS text messages we send
Basildon Council may send you a text message requesting further information to support your claim. The sender ID will always appear as BasildonCNL. You will never be asked to respond to the text with information.
Where possible we advise that all information is sent to us by using the following online form:
Online form: Benefits Contact Us Form