We are aware of an error impacting Friday week 1 waste collections, which meant some properties showed a non-recycling waste collection due today, 19th April, on Where I Live and the Our Street App, ahead of weekly collections starting from 28th April. This collection was showing in error and the issue which caused this has now been resolved. As per the fortnightly week 1 waste collection still active, your next collection was due Saturday 26th April, and weekly thereafter. Please therefore take your black wheelie bin back in and represent this on your next collection date. Please accept our apologies for any inconvenience that this error may have caused.
The App is a great new way to get rubbish and recycling information, receive reminders about these services and create new requests or reports for our services while you're on the go.
What Our Streets Basildon will do for you
A simple screen swipe will show your next bin collections and which ones are being collected, up to 2 weeks in advance
Use the app to raise an online service request for our rubbish and recycling services (including bulky collection) or reporting street issues (e.g. graffiti, abandoned vehicles, broken street furniture)
Get the answers to the questions people ask most about rubbish and recycling.
Some new features introduced recently;
Receive timely and custom notifications the evening before your bin collections are due and if there has been any change in your collection dates.
'One-Step Services' - quickly request services such as pink sacks.
For users without access to an Android or Apple device visit: Basildon Council webpage Where I live to access information about your scheduled bin collections.
