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Planned maintenance of our systems on Friday 29 September may result in the temporary unavailability of this website or online forms. If you are affected by this, please try the site again later. We apologise for any inconvenience that this may cause.

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page:

Contact Basildon Council

Our town centre offices at The Basildon Centre

Our town centre offices at The Basildon Centre in St. Martins Square, Basildon are now open from 9am-5pm. Appointments can be booked by calling 01268 533333.

The Essex Library branch in The Basildon Centre has now reopened.

Contact the Customer Resolution Centre

Using the website is the easiest way to take action. Now, a growing range of council services are available online - helping you to save time.