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Privacy Notice - Housing Allocation Review Consultation

Please read the following Privacy Notice carefully.

The purpose of this Privacy Notice is to explain how and for what purposes we process your personal data. It applies to personal data that is processed electronically and on paper. 

Why we are collecting your data

The current council allocation scheme is designed to ensure that the limited social housing the council has available is used appropriately and supports the needs of residents, the corporate objectives of the council and is reflective of current legislation. 

A Local Government Association (LGA) peer review of the housing need service was undertaken in February 2023. A key recommendation arising from the review was for Basildon Council to look at additional measures to further develop the Housing Allocations Scheme. Whilst the current Housing Allocations Scheme is operating effectively there are a number of areas within the scheme that require reviewing. 

The council is keen to seek the views of residents and the wider public on the proposed revision of the Housing Allocation Scheme through this survey. Your contribution will be reported to cabinet and support future decision making. 

Information collected

  • Age 

  • Gender 

  • Disability  

  • Ethnicity 

The data is collected through: 

  • Online form 

The basis for the processing

  • Consent: The individual has given clear consent for the Council to process their personal data for a specific purpose. 

  • Explicit Consent: the individual has given explicit consent for the Council to process their personal data for a specific purpose

Who your information will be shared with

  • It will be used for research and data analysis within the Policy and Insights Team. Analysis results will be shared within the council and in public documents but will contain no identifiable information. The analysis results will identify the number of respondents who agreed, partly agreed, and did not agree with each proposal. Results will also provide a demography of respondents which will help identify whether the responses were received from a cross section of the borough or not.  

We will never sell your data, however it will be shared with third parties to:

  • Comply with legal obligations and legislative requirements
  • Help business partners, suppliers and sub-contractors to deliver any contract we enter with them or you
  • To help if there is need of any professional or legal advice on a matter relating to you
  • To help prevent fraud and/or tackle crime
  • To improve and optimise the performance of our services

Provide accurate information

We need to hold accurate and up to date information about you so that we can deliver appropriate services. If any of your details change, you need to tell us as soon as possible so that we can update your records.

We will not:

  • Use your information for marketing or sales purposes without your prior explicit consent.
  • Send or store your data abroad unless it meets the requirements of the Data Protection regulations
  • Make decisions about you based on automated processing.

How long will we hold your data for?

We will keep all submitted customer surveys / forms which relate to this survey for a maximum of 1 year from the date they are received. 

The council has the right to continue to hold anonymised data as there will be no way of identifying individuals' personal information from the analysis created using the results of a customer survey / form being submitted by a customer. This analysis will be deleted as per the Council's general retention policy. 

Your rights

You have the right to access the personal information we hold about you. Any access requests are free of charge. If the information we hold about you is inaccurate, you have a right to have this corrected and you have the right to request completion of incomplete data. You have the right to ask us to erase your personal data in certain circumstances ('right to be forgotten'). 

You have the right to ask us to stop or restrict the processing of your personal data, in certain circumstances. Where possible, we will seek to comply with your request, but we may need to hold or process information to comply with a legal requirement. 

You can make any of these requests by:

The Data Protection Officer
Basildon Borough Council
Basildon Centre,
St. Martin's Square,
Basildon
SS14 1DL.

If you are dissatisfied with how we have used your personal information, you can complain to the Information Commissioner's Office, by:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Further independent advice about data protection, privacy and data sharing issues is available from the Information Commissioner's Office, see: