Toggle search
Toggle menu

Privacy Notice - Rest Centre Contact Information

Please read the following Privacy Notice carefully.

Why we are collecting your data

Basildon Borough Council has a statutory duty under both the Civil Contingencies Act 2004 and Housing Act 1996 to provide temporary accommodation for residents displaced as the result of an emergency. To achieve this Basildon Borough Council works with various organisations around the Borough to identify Rest Centre locations. Rest Centres are used to shelter evacuated people from their home or places of work during an emergency in the short term after an incident before other arrangements are made for the longer term.

Basildon Borough Council collects personal data from each of the identified Rest Centres to enable the Council to contact them In Hours or Out of Hours to facilitate the establishment of a Rest Centre during an emergency. You are being contacted as your building is currently part of a list of places that Basildon Borough Council has on file which may be used as a Rest Centre in the event of an emergency incident taking place which may necessitate an evacuation of residents or places of work.

Information collected

  • Name
  • Telephone Number(s)
  • Email Address(s)
  • Rest Centre Address

The data is collected through

  • Email
  • Post
  • Phone

The basis for the processing

Legal obligation: Local authorities have a statutory duty of care to provide temporary accommodation for residents displaced because of an emergency. This statutory duty is outlined in 2 pieces of legislations the Civil Contingencies Act 2004 and the Housing Act 1996. The identification of Rest Centres and points of contact allows local authorities to work towards fulfilling this statutory duty.

The Civil Contingencies Act 2004 underpins Emergency Planning activities. It designates local authorities as a Category 1 Responder which places a number of statutory duties upon it. The most relevant of these for Rest Centre planning are:

  • Put in place emergency plans.
  • Put in place arrangements to make information available to the public about civic protection matters and maintain arrangements to warn, inform and advise the public in the event of an emergency.
  • Share information with other local responders to enhance co-ordination and cooperate with other local responders to enhance co-ordination and efficiency.

Local housing authorities in England have a duty to secure accommodation for unintentionally homeless households in priority need under Part 7 of the Housing Act 1996. However, authorities do not have a duty to secure accommodation for all homeless people. If an applicant has become homeless unintentionally the authority must assess whether they, or a member of their household, falls into a priority need category, the most pertinent category is:

  • People who are homeless or threatened with homelessness as a result of any emergency such as flood, fire or any other disaster.

Vital interests: Local authorities may be requested by the Emergency Services to establish a Rest Centre during an emergency. Rest Centres are used to shelter evacuees in the short term after an incident before other arrangements are made for the longer term.

Public task: Local authorities have a statutory duty of care to provide temporary accommodation for residents displaced as a result of an emergency. This statutory duty is outlined in 2 pieces of legislations the Civil Contingencies Act 2004 and the Housing Act 1996. The identification of Rest Centres and points of contact allows local authorities to work towards fulfilling this statutory duty.

Who your information will be shared with

  • Within the Council the Operations and Resilience Team and the Emergency Duty Officers will have access to the Rest Centre database.
  • During an emergency your information maybe shared with other Category 1 Responders as identified in the Civil Contingencies Act 2004 (Emergency Services/Local Authorities).
  • We have arrangements with a range of IT providers who support the Council's IT systems and services, therefore your data may be accessed by these suppliers. Where we have these arrangements there is always a contractual agreement with them to ensure they comply with the Data Protection Law.

Your data will be shared with third parties to:

  • Comply with legal obligations and legislative requirements
  • Help business partners, suppliers and sub-contractors to deliver any contract we enter with them or you
  • To help if there is need of any professional or legal advice on a matter relating to you
  • To help prevent fraud and/or tackle crime
  • To improve and optimise the performance of our services

We will never sell your data.

Provide accurate information

We need to hold accurate and up to date information about you so that we can deliver appropriate services. If any of your details change, you need to tell us as soon as possible so that we can update your records.

We will not:

  • Use your information for marketing or sales purposes without your prior explicit consent.
  • Send or store your data abroad unless it meets the requirements of the Data Protection regulations
  • Make decisions about you based on automated processing.

How long will we hold your data for?

  • We will keep all records for the duration of your tenancy with us and for a minimum of 6 years after your tenancy has expired.  

Your rights

You have the right to access the personal information we hold about you.  Any access requests are free of charge.
If the information we hold about you is inaccurate, you have a right to have this corrected and you have the right to request completion of incomplete data.

You have the right to ask us to erase your personal data in certain circumstances ('right to be forgotten').

You have the right to ask us to stop or restrict the processing of your personal data, in certain circumstances.  Where possible, we will seek to comply with your request, but we may need to hold or process information to comply with a legal requirement.

You can make any of these requests by:

The Data Protection Officer
Basildon Borough Council
Basildon Centre,
St. Martin's Square,
Basildon
SS14 1DL.

If you are dissatisfied with how we have used your personal information, you can complain to the Information Commissioner's Office, by:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Further independent advice about data protection, privacy and data sharing issues is available from the Information Commissioner's Office, see: