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Privacy Notice - Climate Change Consultation

The purpose of this Privacy Notice is to explain how and for what purposes we process your personal data. It applies to personal data that is processed electronically and on paper.

Please read the following Privacy Notice carefully.

Why we are collecting your data?

Climate change is fast becoming the biggest threat facing the nation and action is needed both nationally and at a local level within our borough to help try halt the change and manage any resulting impacts.

Basildon Council has an ambitious target to deliver zero carbon emissions across council activity by 2030, and the wider borough by 2050.

We need to understand what the views of our residents are in relation to climate change, the actions Basildon Council are delivering/planning and how this might help support the work that we need to do.

Findings from this consultation will be reported to the Cabinet Member for Place and Climate, with a summary of the findings made available to the Place Scrutiny Committee and on the council's Consultation and Engagement hub website.

Information collected

  • Name and e-mail contact details (prize draw only)
  • Postcode

Postcode data is collected to help provide further understanding of local views of climate change, which provides additional intelligence to identify how/where we target our activity.

The name and e-mail contact details are collected for the prize draw only and is optional information.

The data is collected through:

  • Surveys / forms, which can be completed using the following contact channels;
  • Emails
  • Post
  • Website
  • Phone
  • SMS

The basis for the processing

  • Consent: The individual has given clear consent for the Council to process their personal data for a specific purpose.

Who your information will be shared with

  • Other internal Council departments, Council Officers, Council Contractors.
  • We have arrangements with a range of IT providers who support the Council's IT systems and services, therefore your data may be accessed by these suppliers. Where we have these arrangements there is always a contractual agreement with them to ensure they comply with the Data Protection Law.

We will never sell your data. However, we may share some of your personal information with third parties to:

  • Comply with legal obligations and legislative requirements.
  • Help business partners, suppliers and sub-contractors to deliver any contract we enter with them or you
  • To help if there is need of any professional or legal advice on a matter relating to you.
  • To help prevent fraud and/or tackle crime.
  • To improve and optimise the performance of our services.

Providing accurate information

We need to hold accurate and up to date information about you so that we can deliver appropriate services. If any of your details change, you need to tell us as soon as possible so that we can update your records.

We will not:

  • Use your information for marketing or sales purposes without your prior explicit consent.
  • Send or store your data abroad unless it meets the requirements of the Data Protection regulations
  • Make decisions about you based on automated processing

How long will we hold your data for?

We will keep all submitted customer surveys / forms which relate to this survey for a maximum of 1 year from the date they are received.

The council has the right to continue to hold anonymised data as there will be no way of identifying individuals personal information from the analysis created using the results of a customer survey / form being submitted by a customer. This analysis will be deleted as per the Council's general retention policy.

Any analysis conducted following residents submitting their response, that includes personal data is to be deleted after one year of creation / publication.

Your rights

You have the right to access the personal information we hold about you. Any access requests are free of charge. If the information we hold about you is inaccurate, you have a right to have this corrected and you have the right to request completion of incomplete

data. You have the right to ask us to erase your personal data in certain circumstances ('right to be forgotten').

You have the right to ask us to stop or restrict the processing of your personal data, in certain circumstances. Where possible, we will seek to comply with your request, but we may need to hold or process information to comply with a legal requirement.

You can make any of these requests by:

The Data Protection Officer
Basildon Borough Council
Basildon Centre,
St. Martin's Square,
SS14 1DL.

If you are dissatisfied with how we have used your personal information, you can complain to the Information Commissioner's Office, by:

Information Commissioner's Office
Wycliffe House
Water Lane
Cheshire SK9 5AF

Further independent advice about data protection, privacy and data sharing issues is available from the Information Commissioner's Office, see: