The handbook explains your rights and responsibilities as a tenant, as well as the rights and responsibilities of Basildon Borough Council as your landlord.
Your tenancy agreement is a legal document and it tells you what you and the council must and must not do.
The Tenants' Handbook contains sections on,
We aim to provide a high-quality housing service which is local and friendly.
We do listen to the views of our tenants and involve them in the decisions that affect them and their home.