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Housing Emergency Contact Numbers

Housing Emergencies

You are considered to have a housing emergency if you have nowhere to stay at the time of your call. If you do not fit that criteria you will be asked to call back during normal office hours.

Note: We keep a record of all cases. If you have called before, our advisors will be able to pick up from where you left off.

  • Housing Advice and Options - 01268 533333  (Monday to Friday 9:00am to 5:15pm)
  • Emergency Line: 01268 533333  (out of hours - homeless only)

Essex Social Services


  • Office hours: 0345 603 7630
  • Outside office hours: 0345 606 1212


  • Office Hours: 0345 603 7634
  • Outside office hours: 0345 606 1212

Shelter Housing and Homeless Charity

To find out more about the emergency help Shelter have to offer please contact them on 0808 800 4444