Insurance - Frequency Asked Questions

How can I make a claim regarding damage caused during grass cutting

Claims for compensation for incidents which are thought to have occurred due to grass cutting should be made to IDVERDE UK which is responsible for the majority of grass cutting in public areas throughout the borough.

Submit a claim for compensation to ID Verde

How can I make a personal injury or damage to possessions compensation claim?

Please complete a claim form and email this our insurance team

How can I make a claim for damage to property or injury caused by a Council vehicle?

Please provide the details in writing to our insurance team

Form: Motor Vehicle Insurance Claim Form (Word doc) [322KB]
Email: Email the insurance team

How do I get an update on an existing personal injury/damage claim or motor vehicle claim?

Please email our insurance team for an update

Email: Email the insurance team

Where can I find the Council's insurers details?

Insurance details: QBE Insurance Group Limited - Basildon Council Public and Employers Liability Insurance policy 2023-2024 (PDF) [111KB]

My query is not mentioned

Please submit your query to us

Basildon Council's Enquiry Form

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Insurance - Frequency Asked Questions