Toggle search
Toggle menu


If you need to log an emergency repair to a council property, please call 0800 011 3241.

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page: www.basildon.gov.uk/accessibility

Rent Arrears Prevention and Recovery Policy

This Policy ensures that income collection to the Housing Revenue Account is effectively managed and continuously improved. The Policy also provides direction in supporting tenants to pay their rent and the steps that Basildon Borough Council will take to support tenants throughout each stage of their tenancy to pay their rent.