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Need to contact us for an emergency outside of office hours? You can call us on 01268 533333. If it's regarding an emergency repair to a council property, the number to call is 0800 011 3241.

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Submitting Invoices to Basildon Council

To assist suppliers some Frequently Asked Questions have been produced outlining common queries Basildon Council receives.

Where invoices should be sent to

All invoices should be e-mailed to payments@basildon.gov.uk or posted to:

Basildon Borough Council,
PO Box 6252,
Basildon,
Essex,
SS14 0DF.

Information that must be included on an invoice

Unless specifically notified, all invoices MUST include a Purchase Order Number and should include a contact name at Basildon Council.

When invoices are paid

Basildon Council's standard policy is to pay all invoices within 30 days, unless there is a query or a dispute. We pay approximately 95% of non-disputed invoices within this time frame.

How you will I receive payment

All suppliers are paid by BACS straight into their bank account.

Enquiries about an invoice

The Financial Processing Team is able to answer queries relating to the processing of an invoice and can be contacted by calling 01268 208052 or e-mailing payments@basildon.gov.uk