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Properties on a Friday week 1 Waste and Recycling collection incorrectly showing a non-recycling collection due today 19th April 2025.

We are aware of an error impacting Friday week 1 waste collections, which meant some properties showed a non-recycling waste collection due today, 19th April, on Where I Live and the Our Street App, ahead of weekly collections starting from 28th April. This collection was showing in error and the issue which caused this has now been resolved. As per the fortnightly week 1 waste collection still active, your next collection was due Saturday 26th April, and weekly thereafter. Please therefore take your black wheelie bin back in and represent this on your next collection date. Please accept our apologies for any inconvenience that this error may have caused.

Report and find updates on problems on Roads, pavements and footpaths

Essex County Council is responsible for roads in Basildon Borough, except for a very few roads owned by Basildon Council. The Highways Agency is responsible for trunk roads and motorways.

To report problems on Basildon Council Owned Roads, Pavements and Footpaths;

Basildon Council is only responsible for street lighting, roads, pavements, footways, footpaths and cycleways in the following areas;

  • Basildon Town Centre
  • Lake Meadows
  • Parks and open spaces
  • Billericay Cemetery
  • Pitsea Cemetery

Submit a report online: Report a problem with street lighting, roads, pavements, footways, footpaths and cycleways in any of the above areas


To report problems on all other county highways, roads, pavements and footpaths;

Contact Essex County Council's Highways and Transportation department:

Essex County Council Highways responsibilities include;

  • Public roads, pavements, footways, footpaths, cycleways and public rights of way
  • Highway retaining walls and walls providing a safety barrier
  • Street lighting maintenance and improvements
  • Gritting roads and snow clearance
  • Permits to plant on highway land
  • Vehicle crossings
  • Investigating insurance claims
  • Issue of builder's skip licences
  • Road safety
  • Private development and road adoptions
  • Traffic management

To report an issue on a trunk road or motorway;

Contact the Highways Agency: 0300 123 5000


For updates on roadworks and delays in and around Basildon Borough;