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If you need to log an emergency repair to a council property, please call 0800 011 3241.

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page: www.basildon.gov.uk/accessibility

Complaints, Compliments and Comments Policy

This Policy outlines Basildon Council's approach to managing complaints, comments and compliments and applies to all services that are provided directly by the Council and those for which the Council has responsibility for.