Training courses - Request a call back to book a revenues training course

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1. Name:*
2. Organisation
3. Phone Number*
4. eMail Address
Date training required and No. of delegates
1. If possible, please give us an approximate date when you would like training to be delivered and the number of people to be trained. Don't worry if you cannot be precise, we will discuss your exact requirements and priorities at a later stage.
2. Approximate date(s) by when training should be delivered
3. Approximate No. of delegates to be trained
Select a Training Course
1. From the courses listed under the following three headings, please select those you are interested in...
2. General council tax and benefits courses
 
 Training Course - An Introduction to Welfare Benefits - A one day introduction to the state benefits system with some useful tips to ensure your customers are getting their full benefits entitlement.
 
 Training Course - Housing Benefit Entitlement for Persons from Abroad - A one day introduction to understanding which state benefits a person from abroad is entitled to and the criteria a person from abroad must satisfy in order to receive Housing Benefit.
3. Courses for users of the CIVICA revenues and benefits system
 
 Training Course - Council Tax for Customer Contact Staff (for CIVICA users) - A two day course for staff who deal with Council Tax enquiries from the general public, either face to face or over the phone, using the CIVICA revenues and benefits system.
 
 Training Course - Council Tax Discounts, Disregards and Exemptions (for CIVICA users) - A two day course of in-depth instruction on entitlement to Council Tax discounts, disregards and exemptions and by how much they can reduce the amount charged.
 
 Training Course - Housing Benefit for Customer Contact Staff (for CIVICA users) - A two day course for staff who deal with Housing Benefit enquiries from the general public, either face to face or over the phone, using the CIVICA revenues and benefits system.
 
 Training Course - Housing Benefit New Claims (for CIVICA users) - A 2 day introduction course on assessing applicant eligibility to claim Housing Benefit and Local Council Tax Support and how to process new claims using the CIVICA revenues and benefits system.
 
 Training Course - Housing Benefit Changes in Circumstances (for CIVICA users) - A 2 day course of instruction on how a change in circumstances can affect a claimant's entitlement to benefit and how to amend a claimant's entitlement to benefit using the CIVICA revenues and benefits system.
4. Courses for users of the ACADEMY (now Capita One)** revenues and benefits system
 
 Training Course - Council Tax for Customer Contact Staff (for ACADEMY users) - A two day course for staff who deal with Council Tax enquiries from the general public, either face to face or over the phone, using the ACADEMY revenues and benefits system.
 
 Training Course - Housing Benefit for Customer Contact Staff (for ACADEMY users) - A two day course for staff who deal with Housing Benefit enquiries from the general public, either face to face or over the phone, using the ACADEMY revenues and benefits system.
 
 Training Course - Housing Benefit New Claims (for ACADEMY users) - A 2 day introduction course on assessing applicant eligibility to claim Housing Benefit and Local Council Tax Support and how to process new claims using the ACADEMY revenues and benefits system.
 
 Training Course - Housing Benefit Changes in Circumstances (for ACADEMY users) - A 2 day course of instruction on how a change in circumstances can affect a claimant's entitlement to benefit and how to amend a claimant's entitlement to benefit using the ACADEMY revenues and benefits system.
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Training courses - Request a call back to book a revenues training course

Complete the following form and we will call you back to discuss details

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Training courses - Request a call back to book a revenues training course

Complete the following form and we will call you back to discuss details