Toggle menu


If you need to log an emergency repair to a council property, please call 0800 011 3241

All webpages and PDFs are produced in the United Kingdom and written in only English. The default human language is identified as en-GB. Further information can be found in the accessibility statement shown in the footer of each page: www.basildon.gov.uk/accessibility

Training courses - Request a call back to book a revenues training course

Request a call back from our training officers to arrange accredited classroom training in all aspects of council tax and housing benefit administration on either CIVICA or ACADEMY systems. Bespoke training to suit your particular needs or choose from course list below.

  • Image of the Basildon for Business Brand Logo
    Photo promoting Council Tax and Housing Benefit training courses from Basildon Council - Shows a training classroom session in progress
    Bespoke training courses in all areas of council tax and housing benefits administration
  • Delivered by experienced local government training officers who understand the law and administration processes
  • Having worked with a number of Essex councils we appreciate that specific needs and priorities differ across local authorities
  • Course delivery is tailored to cater for the specific needs and priorities of your organisation
  • Courses for either Civica or Academy users will enable staff to gain hands on experience of work procedures and processing
  • Training sessions include a thorough explanation of relevant law/legislation and can include administration exercises
  • We come to you. All training is delivered on the customer's premises, a considerable saving in time and travelling expenses etc.

Return to...,


Complete the following form and we will call you back to discuss details