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Service update: Monday 20th September 2021. All recycling collections, including pink sack and glass collections are back on this week starting with Wickford on Monday 20 September.

Thank you for your patience and understanding whilst services have been disrupted. Please remember to put out your sacks on your usual collection day and note that the Barleylands Recycling Centre has returned to its normal opening times.

Report a change of circumstances affecting Housing Benefit and Council Tax Reduction - Working age claimant

SECURITY NOTICE - How to safely answer SMS text messages we send

Basildon Council may send you a text message requesting further information to support your claim. The sender ID will always appear as BasildonCNL. You will never be asked to respond to the text with information.
Where possible we advise that all information is sent to us by using the following online form:

Online form: Contact Us Benefit Form


Have you changed address?


Has there been a change in your household make up or household income?

We need to know what the change is, the date the change occurred and who in your household it relates to.  In order to reassess your entitlement to Housing Benefit and Council Tax Reduction, we need you to complete two forms:

Changes may include;

  • someone moving into or out of your household
  • a change in the income and capital of anyone living in your household, such as a pay rise or a pay cut.
  • a  change in the number of people living in your home.
  • you or your partner have a child
  • your child leaves school
  • your rent has increased or decreased (unless you are a council tenant)
  • any other changes that might affect your entitlement to benefit, such as stopping or starting work.


You may be issued a penalty of up to £70 if you fail to report a change in your circumstances within one month of the change.


If you or someone in your household has had a change in your self employed earnings or started self employed work:

In order to reassess your entitlement to Housing Benefit and Council Tax Reduction, we need you to complete two forms:

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