Emergency out of hours phone contact number

Due to essential maintenance work being carried out between 5:30pm, Thursday 21st and 9.00am, Friday 22nd November 2019 our usual out of hours emergency contact number 01268 533333 will be unavailable.

If you need to contact us between between 5:30pm, Thursday 21st and 9.00am, Friday 22nd November 2019 please use the following  number:

Out of hours emergency contact number 0203 701 3587

We thank you for your patience and cooperation in this matter. Please accept our apologies for any inconvenience caused by this temporary disruption to our phone service.

Website online services temporarily unavailable

Due to essential maintenance work being carried out between 5:30pm, Thursday 21st and 9.00am, Friday 22nd November 2019 the website online services listed below will be unavailable. Links to these services will still be shown however,  attempts to access any of the listed online services during this period will return a '404' error. We recommend that visitors to this site return to complete their business on Friday 22nd November after normal service has been resumed.

Temporarily unavailable between 5:30pm, Thursday 21st and 9.00am, Friday 22nd November 2019

  • Online payments
  • Online Direct debit sign-up
  • Where I live... Online guide to residents' refuse and recycling collection dates; your councillors; your polling station; schools, health and play areas.
  • e-Planning - Search and comment on planning applications
  • e-Planning for Building Control - Search Building Control applications and contraventions
  • e-Services - Council tax and/or benefits account details
  • e-Services - Housing rent account details
  • Benefits - Housing benefit online application forms
  • Benefits -  Council Tax Reduction (CTR) application forms
  • Councillors and Council Meeting information
  • Online applications for:
    •     Special collections
    •     Replacement recycling containers
    •     Council Tax refund
    •     Council Tax Discounts or Exemptions
    •     Business rates - reductions and relief.
  • Online reporting of:
    •     Notify Council Tax of a deceased person.
    •     AntiSocial Behaviour
    •     Comments, Compliments and Complaints
    •     Council tax change of circumstances
    •     Housing tenant change of circumstances
    •     Dumped rubbish (flytipping)
    •     Missed refuse collections
    •     Street cleaning issues
    •     Issues with Parks and Open Areas
    •     Issues with Trees
    •     Abandoned vehicles
    •     Graffiti
    •     Broken Street Furniture
    •     Benefits - self employed earnings  .

We thank you for your patience and cooperation in this matter. Please accept our apologies for any inconvenience caused by this temporary disruption to our online services.