Council Tax can be reduced on properties that have certain facilities for any disabled person who lives there, including children.

To qualify for a reduction in your Council Tax because of a disability, the additional facilities must be essential or of major importance for the disabled person living there.

The facilities for which we may give the discount are:

  • If there is a room, other than a kitchen, bathroom or lavatory in the property that is predominantly used for meeting the needs of the disabled person for example: a room that is now mainly used for treatment or therapy, or the storage of equipment used by the disabled person will qualify.
  • If there is a second kitchen or bathroom, which is used for meeting the needs of the disabled person (please note that a second lavatory only will not qualify),
  • If there is a disabled person who needs to use a wheelchair indoors and there is space for them to do so.

We will give the discount by lowering the level of Council Tax by one valuation band. For example, if the property is in Band E, the Council Tax will be reduced to the charge for a Band D. If the property is in Band A (which is the lowest tax band) we will reduce the Council Tax by one ninth.

Apply for a Council Tax Disability Reduction

Please be advised; failure to notify us of a change in your circumstances within 21 days, or applying for a discount or exemption you are not entitled to, will result in a penalty of up to £280 being issued.

Requirements for Supporting Documents:

Preferred file formats for attachments sent to us via email or uploaded onto our website to support claims and applications are as follows:

  • PDF Files (Portable Document Format (.pdf))
  • DOC Files(Word Processing Document) (.doc, .docx)
  • JPEG Files (Joint Photographic Experts Group (.jpg,.jpeg,.jpe,.jif,.jfif,.jfi)

Using the preferred file type ensures we can access your attachments. If we are not able to open the file it will lead to unnecessary delays in processing your request. Please also ensure the attachments are readable and in an upright position. Following this guidance will ensure we are able to process your claim or application more effectively.

Thank you for your cooperation. 

SECURITY NOTICE - How to safely answer SMS text messages we send

Basildon Council may send you a text message requesting further information to support your claim. The sender ID will always appear as BasildonCNL. You will never be asked to respond to the text with information.
Where possible we advise that all information is sent to us by using the following online form:

Online form: Council Tax Contact Us Form