When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the Internet, this sometimes involves placing small amounts of information on your device. These small files are known as cookies.
These pieces of information are used to improve services for you through, for example:
See the BBC Webwise website a good source of information about cookies.
A cookie is used by our on-line payments system and is used to pass information to the Royal Bank of Scotland for the payment to take place. If you have cookies disabled for our site then you will not be able to make any payments. See How to enable cookies for help to enable cookies on your device.
A cookie is used in relation to our website feedback survey. This cookie records if you have previously indicated you would prefer not to answer the survey, meaning it will not ask you again on subsequent visits. If you choose to reject this cookie, you will be asked to participate in the survey every time you visit.
When you visit this website, a web analytics cookie is used to help record your use of this website. It is used to collect statistics about site usage such as when you last visited the site. This information is then used to improve the user experience on our website. This SiteAnalyze cookie contains a randomly generated ID used to recognise your browser when you read a page. The cookie contains no personal information and is used only for web analytics.
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast.
For further details on the cookies set by Google Analytics, please refer to the Google Code Website
Purpose: some YouTube videos are embedded on basildon.gov.uk. A YouTube cookie is used to provide web analytics in terms of the number of times a video has been watched and/or shared.
No personal information is ever stored in cookies on this site. For further information see our Privacy Notice.