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You Said, We Did

We appreciate customer feedback and we use it to help improve our services. Here you can find details on the improvements that we have made based on what you have told us.

Customer feedback is important to us, it allows us to develop our services and keep you in mind. 

We have received feedback in regard to some of the services that we offer. Below you will find documents that include the suggestions made to us and what we have done as a result of this.

Special Collections Service

Customer Panels

Face to Face Services

For further details on our commitment to customer service you can visit our webpage on Putting the Customer First.

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