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Resident involvement - Tenant Scrutiny Panel

Tenants and leaseholders need the Tenant Scrutiny Panel in order to: scrutinise our performance, identify areas for improvement, influence future service delivery and investigate complaints.

The government's Localism Act has changed the way in which tenants and residents can hold their landlords to account. New empowerment standards contained in the Localism Act will enable tenants and leaseholders to, "scrutinise their provider's performance, identify areas for improvement and influence future delivery".

In order to encourage this, Basildon Council maintains a Tenant and Leaseholder Scrutiny Panel with a membership of five people drawn from amongst its council tenants and leaseholders. The Panel will meet regularly to undertake this new scrutiny role on behalf of all tenants and leaseholders from across the Borough. Not only will this panel scrutinise performance but they will also investigate stage 3 complaints from tenants and leaseholders.

Become a Tenant Scrutiny Panel member

If you think you have the skills to challenge the Housing Service on their performance and the enthusiasm to drive forward initiatives to improve services then this is a role for you.

Scrutiny Panel Recruitment  - We need you

  • Are you passionate about Tenants having a voice?
  • Are you able to work as part of a team?
  • Do you want to challenge how Basildon Council performs?

Basildon Council tenants and Leaseholders are invited to join our new Tenant Scrutiny Panel.

Scrutiny panel members will play an important role in bringing about positive changes to housing services.

The role is varied and will involve taking part in team discussions, analysing performance information and challenging how we can improve.

No formal qualifications are required, training will be provided and expenses paid.

Tenant Scrutiny Panel membership applications should explain how the applicant meets the person specification required to fulfil the job role.

Successful applicants will be invited to an interview in order to ensure they have a full understanding of the role and to give them the opportunity to ask questions.

To apply for Tenant Scrutiny Panel membership

Download an application pack:

Recruitment to the Tenant Scrutiny Panel is closed at present.  If you are interested in joining the panel at a future date please complete and return an application form.  We will keep your details on file and contact you when a position become available.

Completed applications should be returned:

By email to:

By post to:

Business Support Team
Basildon Borough Council
The Basildon Centre
St Martin's Square
SS14 1DL

Tenant Scrutiny Panel meetings

The Tenant Scrutiny Panel meets on a quarterly basis and membership is as follows:

  • 5 resident members as follows...
    • 1 general needs housing tenant
    • 1 sheltered housing tenant
    • 1 council leaseholder
    • 2 others who can be either tenants or leaseholders.

Some ad hoc meetings may be required to resolve complaint issues.

All expenses in carrying out these duties will be paid.

Tenant Scrutiny Panel meetings are not open to the general public.

Keep a watch on our meetings calendar for details of our quarterly Tenant Scrutiny Panel meetings and events.

Tenant Scrutiny Panel meetings calendar

Tenant Scrutiny Panel Meeting15th February 2017Room 2, The Basildon Centre
St Martins Square
SS14 1DL
Tenant Scrutiny Panel Meeting16th May 2017Room 2, The Basildon Centre
St Martins Square
SS14 1DL
Tenant Scrutiny Panel Meeting15th August 2017Room 2, The Basildon Centre
St Martins Square
SS14 1DL
Tenant Scrutiny Panel Meeting7th November 2017Room 2, The Basildon Centre
St Martins Square
SS14 1DL


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