Search site
»
Image icon - Laptop

Benefits - Benefit Reviews

Basildon Council conducts regular benefit reviews to ensure customers are receiving their correct entitlement to Housing Benefit and/or Council Tax Support.

If our records show that you are receiving Housing Benefit and/or Council Tax Support from Basildon Council, you may be asked to complete a Benefits Review in order to ensure that the information we hold regarding your entitlement to benefits is accurate and up to date.

You may be required to complete a Benefit Review in one of the following ways:

  • Online Benefit Review - You will be sent a letter or an SMS text with instructions on how to complete the Benefit Review online
  • Benefit Officer phone call - A Benefits Officer will phone you to carry out the Benefit Review
  • Benefit Officer home visit - A Benefits Officer will visit you at home to carry out the Benefit Review.

If you receive a letter or SMS text message asking you to complete an online Benefits Review

The Benefits Review letter or SMS text message will:

  • include directions on how to access your Benefit Review form online
  • include a unique Login ID to enable you to login to your Benefit Review form online
  • fully explain your obligation to complete the Benefit Review process.

Complete your Benefits Review online now

If you have received a Benefits Review letter or SMS text message you can complete the Benefit Review process now by completing the Benefits Review Form online using the following link:

To login use the unique Login ID included in your Benefits Review letter or SMS text message.

Further information and enquiries

For further information and enquiries see contact details below.

iCM Form
  1. Label
    1. How should we contact you?:
    2. Label
Powered by GOSS iCM