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Ask Online For Homeless Advice And Support

If you are under threat of becoming homeless we advise you to complete an online homeless self-referral form here, in order to get access to the support and advice you will need.

Are you at risk of becoming homeless?

It really is important that you make contact with Basildon Council's Housing Solutions Team as soon as possible if you are under threat of becoming homeless for either of the following reasons:

  • You have been asked to leave your current accommodation by your landlord or family member.
  • You can no longer afford your rent or mortgage payments.

Complete a Homeless Online Self-Referral Form

If you are at risk of becoming homeless, you should complete an online homeless self-referral form in order to get access to the support and advice which could help you avoid being made homeless.

Use the following link to register and record your reasons for referring yourself to Basildon Council for homeless advice and support. (Full  instructions are included on the online self-referral form).

Please make sure the information you provide is as detailed as possible, so that your case can be accurately assessed by our Housing Solutions Team.

IMPORTANT - IF YOU ARE OFFERED AN APPOINTMENT
If you are offered an appointment you must bring a form of identification with you. Unless we see a form of identification we will be unable to assist you fully.

We will need to see either:
•    a valid passport
•    a full birth certificate
•    or valid immigration documents.

What happens next?

Once you have submitted the completed online self-referral form:

  • You will receive a text or telephone call within 5 working days to let you know when a housing assessment officer will contact you to explore your housing options.
     
  • If it is then agreed that you are at risk of homelessness within the next 56 days, you will be offered an appointment for a full housing assessment at which your housing options can be considered in more detail.
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