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Your new Basildon Centre Community Hub is nearly here

The ground floor of Basildon Council's town centre offices in the Basildon Centre is being transformed to give residents access to even more services than ever before.

Coming soon - Community Hub (2) Displays a larger version of this image in a new browser window
Visualisation only. Design may differ from above - click for a full size picture.
The new-look ground floor is nearly complete, and will bring together services from a range of partners including the DWP who moved into the Basildon Centre on Monday November 7. Alongside Basildon Council services, the vibrant new space - known as the Community Hub - will offer services from:

Our partnership with the The Department for Work and Pensions (DWP) will be the largest of its kind between the DWP and a borough council.

By bringing services together and working alongside partner organisations, residents will benefit from a much more enhanced, efficient and joined-up customer service experience. Sharing space will also help keep Basildon Council's costs down, meaning savings for the borough.

The Community Hub will also feature a new self-service area where residents can pay bills, look for jobs, complete online applications and access help with job search.

Community Hub Partner - DWP This link opens in a new browser window       Community Hub Partner - Citizens Advice This link opens in a new browser window      Community Hub Partner - Essex County Council This link opens in a new browser window       Community Hub Partner - Job Centre Plus This link opens in a new browser window       Community Hub Partner - Basildon Council

Update on the ground floor building works

The DWP Zone of the Community Hub is complete and residents can now access services from the DWP, Jobcentre Plus and Universal Credit.

The second phase of works will now begin and will include the removal of the library wall and doors, the construction of new space for Citizens Advice Bureau and the partial decoration of the front of the reception area.

Citizens Advice Bureau have moved to near the front entrance inside the library to accommodate the work to the library wall. Once works are complete CAB will be relocated to their final permanent location on the ground floor.

Once phase two of the building works is finished, the final phase will start on the remaining area of the ground floor front. This will be completed before Christmas.

There may be some disruption during works, but services will continue to be provided. The public will still be able to access the DWP (Job Centre Plus and Universal Credit) and the usual range of Council services via the front doors of the building.

Building works progress photos

Click images for full size photos.

Nearly Ready - Community Hub (1) Displays a larger version of this image in a new browser window Nearly Ready - Community Hub (2) Displays a larger version of this image in a new browser window Nearly Ready - Community Hub (4) Displays a larger version of this image in a new browser window

Nearly Ready - Community Hub (6) Displays a larger version of this image in a new browser window Nearly Ready - Community Hub (7) Displays a larger version of this image in a new browser window Nearly Ready - Community Hub (8) Displays a larger version of this image in a new browser window

Nearly Ready - Community Hub (9) Displays a larger version of this image in a new browser window Nearly Ready - Community Hub (10) Displays a larger version of this image in a new browser window Nearly Ready - Community Hub (11) Displays a larger version of this image in a new browser window

Community Hub Work Underway (1) Displays a larger version of this image in a new browser window Community Hub Work Underway (2) Displays a larger version of this image in a new browser window Community Hub Decor Options (1) Displays a larger version of this image in a new browser window

Further information

To find out more about the new Community Hub, speak to one of our Customer Advisors the next time you visit  the Basildon Centre in St. Martin's Square, Basildon town centre.

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