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Do it Online

Find information and request, apply or pay for Council services right here on our website. Its quick and simple and is open for business 24 hours a day.

Look out for our "Do it Online" Button

Do it Online - Medium

Wherever you see the "Do it Online" button there will be a quick and easy online council service available to you. 

You can help us deliver continuous improvements to all our services by requesting a service, reporting an issue or making a payment online. You may also leave feedback for us to use to shape the future of our services.

Start your online journey with us today.

Which service do you require?

Council Tax and Benefits

View your Balance and Account Details
Council Tax Property Bands, Charges and Guidance
Report a Change
Received a Final Notice or Court Summons? 
Discounts and Exemptions
Apply for Housing Benefit and/or Council Tax Support
Benefits - Online Calculators

More...

Housing Services

Account
Applications and Allocations
Housing Options
Repairs
Tenancies
Sheltered and Supported Housing

More...

Planning and Environment

Applications
Building Control
Planning Advice
Planning Policy
Planning Services
Environmental Health

More...

Rubbish and Recycling

Check your Collection Day
Report a Missed Collection
Report a Waste Spillage 
Request a Special Collection
Rubbish, Bins and Recycling
Order a Replacement Container

More...

Street Scene

Report an Abandoned Vehicle
Report a Dead Animal
Report Dumped Rubbish
Report Broken Street Furniture
Report Graffiti
Grass, Trees and Hedge Cutting

More...

Parking

Town Centre Car Parks
Pay and Display Parking
Season Tickets
Parking Permits
Penalty Charge Notice
Garage Lettings

More...

Freedom of Information

Freedom of Information Advice
Submit a Freedom of Information Request

 


Not what you're looking for?

Contact us by e-mail

Recommended method of contact

For service enquiries you can e-mail us at:

  • customerservices@basildon.gov.uk

Please include your name, address, reference number (if available) and exact detail of the query.


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