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The Basildon Centre is open 8.30am-5.00pm Monday to Friday and 9:00am-1:00pm on Saturday.

Contact Address

       Customer Services

Basildon Borough Council
The Basildon Centre
St. Martin's Square
SS14 1DL

Walk in Service at the Basildon Centre

  • Self service automated payment machines
  • Self service Council web site access
  • Homeseekers advice and registration (available online, see Basildon Choice.)
  • Homelessness advice

  • The Revenues and Benefits Front of House Services at the Basildon Centre are by appointment only, you can make an appointment by emailing or calling us. However if you have an urgent case you can present yourself at our Reception who will direct you accordingly.
  • Your privacy is very important to us. If you would like to discuss your queries more discreetly, please speak to one of our team and we will do our very best to accommodate you. We have private rooms and booths that are situated away from the main reception area.
  • When visiting us please make sure that you bring any paperwork or reference numbers relevant to your enquiry with you.

Opening Hours

Basildon Centre Opening Hours
Monday8.30am to 5:00pm
Tuesday8.30am to 5:00pm
Wednesday8.30am to 5:00pm
Thursday8.30am to 5:00pm
Friday8.30am to 5:00pm
Saturday9.00am to 1.00pm
Bank HolidaysClosed

 *Limited service availability on Saturday's

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