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Safeguarding Adults - Advice, Support, How to report

Basildon Council believes that all adults with care and support needs in the Borough have the right to be safe from harm and deserve the opportunity to fulfil their full potential.

Basildon Council recognises the role and responsibilities it has in safeguarding and promoting the welfare of adults, including the contribution it must make to working together with other agencies to ensure the well-being of people with care and support needs in the Basildon Borough.

Basildon Council works in line with the Southend, Essex and Thurrock (SET) Safeguarding Adults Guidelines.  These guidelines can be found on the Essex Safeguarding Adults Board (ESAB) website.

Basildon Council has a Designated Safeguarding Officer that leads on this important area of work and its own Safeguarding Policy.  This policy commits all Basildon Council staff, Councillors and volunteers, regardless of their role, to report and refer any concerns they may develop regarding the safety of any vulnerable person.

The Council has appropriate internal procedures to deal with safeguarding concerns and works hard to ensure that its workforce is suitably trained in safeguarding matters. Furthermore, the Council operates safe recruitment procedures to ensure that only the most suitable people are employed to work with vulnerable adults. An e-learning safeguarding awareness training module is completed by every member of staff and the Council will continue to ensure that staff has opportunities for learning which will enable them to deal swiftly and efficiently with safeguarding concerns.

Report a concern

If you are concerned about the immediate safety of an adult with care and support needs:

  • Call Essex Police using the 999 emergency number.

If you are concerned about a vulnerable adult and would like to report your concern:

  • Call Essex County Council Adult Social Care on 0345 603 7630 (Out of office hours - 0345 606 1212)
  • Call Basildon Council's Designated Safeguarding Officer on 01268 533333 (Anonymous reporting - Please note  that Basildon Council is unable to process any concerns about the welfare of an adult which has been made anonymously)
  • Call ASKSAL, the adult safeguarding helpline for Essex on 08452 66 66 63.

Help and support

For more information and advice about safeguarding adults see:

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