About Resident Involvement
We offer a range of ways in which tenants and leaseholders can get involved in the future planning and improvement of our Housing Services.
Getting Involved - Putting residents at the heart of what we do.
It is vitally important to Basildon Council that we provide a top notch housing service all our customers can take pride in.
We can only truly achieve this with the help and involvement of our tenants and leaseholders. We need to pay attention to their needs and priorities, in order to continuously maintain and improve our services . That is why we actively encourage tenants and leaseholders to tell us what they think we are doing well and what we need to improve upon.
We encourage residents who live on or adjacent to any estate to become involved as representatives on these groups,especially those who are under-represented, such as young people, people with disabilities or ethnic minorities.
To encourage this we provide a range of ways in which tenants and leaseholders can keep us informed and get involved in the future planning and improvement of our Housing Services.
We welcome enquiries from residents who would like to get involved. All necessary training and support will be freely given.
Become a Tenant Representative for your area
There are three different types of Tenant Representative;
- Sheltered Housing Representatives
- Community Panel Representatives
- Leaseholder Representatives
If you would like any more information about becoming a Tenant Representative, contact us using the details below.
Become a member of the Sheltered Housing Forum
Become a member of the Leaseholder Panel
Become a member of a Community Panel
Community Panel take place throughout the borough on a regular basis and everybody is welcome to attend the meetings.
Join a Focus Group
Focus groups are set up to investigate a specific area of our services looking for possible improvements, e.g.. Estate Cleaning
Become an environmental champion
Environmental Champions help us improve local environments. Each year the nine community panels are allocated £2,000 to spend on small Estate improvement projects. This money has provided park benches, litter/dog bins, bollards, security lighting and funding for garden competitions. There is also a further £100k to use district-wide on estate-based projects.
Complete our surveys and questionnaires
Surveys and questionnaires are your opportunity to give us your views on matters affecting tenants and leaseholders in writing, rather than by being part of a group that meets regularly