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On 9 February 2017 Basildon Council cabinet members made the decision to withdraw council support for Careline, which will mean complete closure of the service.

There is no firm date for the final closure of Careline but it is anticipated that the service will cease sometime in the later part of 2017, and only after satisfactory arrangements have been made for the care of our existing customers.

Existing customers: Over the coming months existing Careline customers will be given every assistance possible to find an alternative emergency care alarm supplier.

New customers: The Careline service can no longer accept new customers.

Careline for Castle Point and Rochford residents

Careline Logo 245x52 Careline provides a monitoring only service to clients in Castle Point, Rochford and surrounding areas.

As part of the monitoring only service key holders and relatives are relied upon to attend any emergency calls. If you do not have any nearby relatives you may be eligible for a key safe in the event of an emergency the police or ambulance service will need to be able to access your property. Please telephone and we can discuss your individual requirements

If key holders and relatives are unavailable to attend then Careline will contact the Police to gain entry.

Enjoy the peace of mind that comes with Careline from as little as £3.98 a week

Careline provides security for family members who know their loved ones can call for help immediately if they need it. Do you think Careline can help you or someone you know?

Forms and leaflets

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