Careline - Schedule of Charges from April 2016
New customers entitled to 12 weeks free of charge
Basildon Careline works in partnership with Essex County Council to assist people who would benefit from telecare services. One of the benefits of this partnership is that we can provide new customers with their Careline alarm and pendant or wristband free of charge for their first twelve weeks. Please note that payment for a Careline alarm and pendant or wristband will only be accepted by direct debit and may be payable in advance, before the end of the free 12 week period.
Downloadable: Basildon Careline - Charges and Fees 2016-2017 [45kb]
Eligibility for VAT Exemption
If you are chronically sick or disabled and you have completed a VAT Exemption Form you will be entitled to pay for Careline services at the VAT Exempt price (zero-rated for VAT).
It you are not eligible for VAT exemption then you must pay for Careline services at the VAT Included price.
Careline schedule of weekly charges from April 2015
Careline alarm with pendant or wrist band
Extension lead (phone or electric)
Double British Telecom (BT) Adaptor
Alarm with up to 4 extra pieces of equipment.
Alarm with up to 5 extra pieces of equipment